Being a short run south-west of the workshop means the difference between describing a fault on the phone and having someone actually look at it is usually short. Older pipework in this part of the world is often earthenware and jointed, which is why a repeat blockage is worth a camera rather than another clear.
The 4153 postcode sits a short run south-west of where the van starts, so a fault described on the phone in the morning can usually be looked at without a long wait.
Older pipework in this part of the world is frequently earthenware and jointed every 600mm or so, and every one of those joints is a way in for roots. That is why a drain that has blocked before is worth a camera rather than another clear.
Taps that drip, toilets that run at night, a water bill that has crept up for no obvious reason. Most calls from the 4153 area are this rather than an emergency, and they are still worth doing properly -- a worn tap seat and a failing pressure-limiting valve look similar from the kitchen and cost very different amounts to put right.
Flashings, valleys, penetrations and sheeting, plus the gutters and downpipes that carry the water away. Roof plumbing is licensed work in Queensland because getting the falls or the overflow provision wrong causes damage that shows up years later.
Gutters fail slowly and then all at once -- they rust from the inside where leaf litter holds water against the steel, sag between brackets until the fall runs backwards, and the first anyone notices is water over the front edge in a storm. Replacing them is straightforward; the fall, bracket spacing and downpipe sizing decide whether the new ones behave.
More about gutter replacement →
Properties in Belmont fall under Brisbane City Council. That matters when a drain blocks near the front boundary: the repair is yours if the fault is on your side and the authority's if it is not, and guessing wrong costs money in both directions.
Nearby
Completed work
Every photo on this site is work Niles has completed — no stock photography.
How it runs
When it happens, which fixtures, and whether it is getting worse.
The symptom and the cause are often in different parts of the house.
Done at the agreed price, with the reason it happened.
Questions
You get told before anything else happens. A quote that changes without a conversation first is not how this works.
The camera decides it. A cracked pipe that still holds its shape can usually be lined; a collapsed one has to be excavated. Both options get quoted before either starts.
You are quoted before any work starts and the price you are given is the price you pay. What that includes depends on the job, so ask when you call.
Both. Which one makes sense depends on the age of the unit and what has failed, and you will be told which situation you are in rather than sold the more expensive answer by default.
It depends what else is booked, but Belmont is a short run from the Thorneside base so it is a normal part of the day rather than a special trip. Call and you will be told honestly when someone can be there instead of being left waiting on a maybe.
No. Pricing is based on the job, not the drive. Belmont is roughly 6.6 km from base, well inside the area covered day to day.
Describe what it is doing. If it can be sorted on the phone, it will be.
Licensed plumbing, drainage, pipe relining and roof plumbing across Brisbane and the surrounding councils — Redland, Logan, Moreton Bay and Ipswich. Based in Thorneside.
QBCC licence 15161521
Member, Master Plumbers’ Association of Queensland
ABN 44 526 011 279
