This is 3.8 km south-west of the Thorneside base, which is close enough that a look at the problem rarely needs to wait for a spare day next week. Older pipework in this part of the world is often earthenware and jointed, which is why a repeat blockage is worth a camera rather than another clear.
Work in the 4155 area is quoted on what the job needs, not on how far it is. At roughly 3.8 km south-west of base that is easy to mean rather than just say.
Nothing gets quoted before it has been looked at. The same symptom can have two completely different causes one street apart, and guessing which one you have is how a repair becomes the same phone call again in six months.
Clearing the blockage is the quick part -- a jetter or a drain machine will open almost anything. The question worth answering is why it blocked, because a drain in the 4155 area that blocks once will usually block again. A camera down the line shows whether it is roots, a cracked section, or simply what has been going down the sink.
Repairs and replacements for electric, gas and heat-pump systems, including the tempering valve that controls how hot the water reaches your tapware. Water that has suddenly become too hot at the bathroom tap is usually that valve.
Bathroom renovations go wrong in the plumbing more often than in the tiling, and almost always because of sequence. Wastes set in the wrong place or a floor waste finishing proud of the finished floor are cheap to avoid beforehand and expensive to correct once the screed is down.
More about bathroom renovations →
Properties in Chandler fall under Brisbane City Council. That matters when a drain blocks near the front boundary: the repair is yours if the fault is on your side and the authority's if it is not, and guessing wrong costs money in both directions.
How it runs
When it happens, which fixtures, and whether it is getting worse.
The symptom and the cause are often in different parts of the house.
Done at the agreed price, with the reason it happened.
Completed work
Every photo on this site is work Niles has completed — no stock photography.
Nearby
Questions
Yes, though anything in the common property of a body corporate needs their authorisation before work can start, not just the resident’s. Worth checking before you book.
Usually, and it is worth asking when you call. A second small job on the same visit to 4155 costs less than a second visit.
You get told before anything else happens. A quote that changes without a conversation first is not how this works.
The camera decides it. A cracked pipe that still holds its shape can usually be lined; a collapsed one has to be excavated. Both options get quoted before either starts.
You are quoted before any work starts and the price you are given is the price you pay. What that includes depends on the job, so ask when you call.
Both. Which one makes sense depends on the age of the unit and what has failed, and you will be told which situation you are in rather than sold the more expensive answer by default.
Describe what it is doing. If it can be sorted on the phone, it will be.
Licensed plumbing, drainage, pipe relining and roof plumbing across Brisbane and the surrounding councils — Redland, Logan, Moreton Bay and Ipswich. Based in Thorneside.
QBCC licence 15161521
Member, Master Plumbers’ Association of Queensland
ABN 44 526 011 279
