Brigs Plumbing works out of Thorneside, about fifteen minutes west of here, so a call from this part of Brisbane does not sit in a queue behind the other side of the city. What that means in practice is a diagnosis first and a price second, with the work only starting once you have agreed to both.
The 4152 postcode sits about fifteen minutes west of where the van starts, so a fault described on the phone in the morning can usually be looked at without a long wait.
You get told what caused the problem, not just what it cost to fix. That is the part that stops it happening again, and it is free.
Jetting and drain machines for the blockage itself, then a CCTV camera to find the cause. If the pipe turns out to be sound and it was a one-off, that is what you are told, and there is nothing further to buy.
Gutters fail slowly and then all at once -- they rust from the inside where leaf litter holds water against the steel, sag between brackets until the fall runs backwards, and the first anyone notices is water over the front edge in a storm. Replacing them is straightforward; the fall, bracket spacing and downpipe sizing decide whether the new ones behave.
More about gutter replacement →
Repairs and replacements for electric, gas and heat-pump systems, including the tempering valve that controls how hot the water reaches your tapware. Water that has suddenly become too hot at the bathroom tap is usually that valve.
Carindale is covered by Brisbane City Council. If a blockage or leak turns out to be beyond your connection point it is not your repair, and you should not be quoted for it. Finding out which it is comes first.
Completed work
Every photo on this site is work Niles has completed — no stock photography.
Questions
The phone is answered around the clock. Whether someone can be on site immediately depends on where you are and what is already booked, and you will get a straight answer rather than a maybe.
Small jobs are normal work. A single dripping tap or a running toilet in Carindale is a fine reason to call, and it is usually cheaper to deal with than the water it wastes.
Yes. Diagnosis first, then a price, then the work. Nothing gets pulled apart before you have agreed to what it costs, and if the diagnosis changes what is needed you hear about it before anything else happens.
It is common, and it usually has a cause worth finding. Roots through a joint, a cracked section or a belly holding water all produce a drain that clears and then blocks again a few months later. The camera tells you which of those you have.
QBCC licence 15161521, and a member of the Master Plumbers’ Association of Queensland. Brigs Plumbing is a registered business name of Niles Brigden, ABN 44 526 011 279.
Yes, though anything in the common property of a body corporate needs their authorisation before work can start, not just the resident’s. Worth checking before you book.
Nearby
How it runs
Nothing is quoted blind. The cause is found before the fix is priced.
Camera footage, photos of the roof, whatever the job produced.
And you are told what caused it, so it does not repeat.
Describe what it is doing. If it can be sorted on the phone, it will be.
Licensed plumbing, drainage, pipe relining and roof plumbing across Brisbane and the surrounding councils — Redland, Logan, Moreton Bay and Ipswich. Based in Thorneside.
QBCC licence 15161521
Member, Master Plumbers’ Association of Queensland
ABN 44 526 011 279
