This is 6.0 km west of the Thorneside base, which is close enough that a look at the problem rarely needs to wait for a spare day next week. The housing stock around here is mixed enough that the same fault can have two completely different causes one street apart, so nothing is assumed before it is looked at.
Plumbing work in Tingalpa means the 4173 run, a short run west of the Thorneside base. That proximity decides what can be looked at the same day rather than booked for the middle of next week.
Whether a job is worth repairing or replacing depends on its age and what has actually failed, and you get told which situation you are in rather than sold the more expensive one by default.
Gutters fail slowly and then all at once -- they rust from the inside where leaf litter holds water against the steel, sag between brackets until the fall runs backwards, and the first anyone notices is water over the front edge in a storm. Replacing them is straightforward; the fall, bracket spacing and downpipe sizing decide whether the new ones behave.
More about gutter replacement →
Repairs and replacements for electric, gas and heat-pump systems, including the tempering valve that controls how hot the water reaches your tapware. Water that has suddenly become too hot at the bathroom tap is usually that valve.
Bathroom renovations go wrong in the plumbing more often than in the tiling, and almost always because of sequence. Wastes set in the wrong place or a floor waste finishing proud of the finished floor are cheap to avoid beforehand and expensive to correct once the screed is down.
More about bathroom renovations →
Tingalpa sits in the Brisbane City Council area. As a rule the pipework on your side of the property boundary is yours to maintain and the network beyond it belongs to the water authority. Which side of that line a blockage actually sits on is not obvious from the house, and it is worth establishing before anyone starts charging to dig.
How it runs
Most faults can be narrowed down over the phone, which decides what turns up in the van.
A camera, a pressure test or a look in the roof cavity, depending on the fault.
Quoted before anything is opened up, and cleaned up afterwards.
Completed work
Every photo on this site is work Niles has completed — no stock photography.
Nearby
Questions
It depends what else is booked, but Tingalpa is a short run from the Thorneside base so it is a normal part of the day rather than a special trip. Call and you will be told honestly when someone can be there instead of being left waiting on a maybe.
No. Pricing is based on the job, not the drive. Tingalpa is roughly 6.0 km from base, well inside the area covered day to day.
Broadly, the pipework on your property is yours up to the connection point, and the network beyond it belongs to the water authority for the Brisbane City Council area. A camera inspection is what settles which side of that line a blockage actually sits on.
The phone is answered around the clock. Whether someone can be on site immediately depends on where you are and what is already booked, and you will get a straight answer rather than a maybe.
Small jobs are normal work. A single dripping tap or a running toilet in Tingalpa is a fine reason to call, and it is usually cheaper to deal with than the water it wastes.
Yes. Diagnosis first, then a price, then the work. Nothing gets pulled apart before you have agreed to what it costs, and if the diagnosis changes what is needed you hear about it before anything else happens.
Describe what it is doing. If it can be sorted on the phone, it will be.
Licensed plumbing, drainage, pipe relining and roof plumbing across Brisbane and the surrounding councils — Redland, Logan, Moreton Bay and Ipswich. Based in Thorneside.
QBCC licence 15161521
Member, Master Plumbers’ Association of Queensland
ABN 44 526 011 279
