Brigs Plumbing works out of Thorneside, about fifteen minutes south-east of here, so a call from this part of the Redlands does not sit in a queue behind the other side of the city. You get told what caused the problem as well as what it costs to fix, because a repair without an explanation tends to become the same call again next season.
The 4164 area is about fifteen minutes south-east of Thorneside, which is why a job here gets the same process as one next door to the workshop: look first, price second, work third.
Older pipework in this part of the world is frequently earthenware and jointed every 600mm or so, and every one of those joints is a way in for roots. That is why a drain that has blocked before is worth a camera rather than another clear.
Rusted or undersized gutters replaced in steel, with the fall reset towards the downpipes and enough downpipe for the roof area draining into that run. Undersized downpipes are a common reason a brand new gutter still overflows.
More about gutter replacement →
A roof leak almost never comes in where the stain appears. Water enters at a flashing, a valley or a lifted lap, runs along a batten, and drops through the ceiling somewhere else -- which is how a roof gets sealed three times and still leaks. Finding the entry point is the job.
Repairs and replacements for electric, gas and heat-pump systems, including the tempering valve that controls how hot the water reaches your tapware. Water that has suddenly become too hot at the bathroom tap is usually that valve.
Because Thornlands is in the Redland City Council area, responsibility for the sewer and water network past your boundary sits with the water authority rather than with you. Everything on your side of it is the property owner's. A camera inspection settles which one you are dealing with in a few minutes.
Completed work
Every photo on this site is work Niles has completed — no stock photography.
Questions
Usually, and it is worth asking when you call. A second small job on the same visit to 4164 costs less than a second visit.
You get told before anything else happens. A quote that changes without a conversation first is not how this works.
The camera decides it. A cracked pipe that still holds its shape can usually be lined; a collapsed one has to be excavated. Both options get quoted before either starts.
You are quoted before any work starts and the price you are given is the price you pay. What that includes depends on the job, so ask when you call.
Both. Which one makes sense depends on the age of the unit and what has failed, and you will be told which situation you are in rather than sold the more expensive answer by default.
It depends what else is booked, but Thornlands is about fifteen minutes from the Thorneside base so it is a normal part of the day rather than a special trip. Call and you will be told honestly when someone can be there instead of being left waiting on a maybe.
Nearby
How it runs
Enough detail to bring the right tools rather than a second visit.
Not the nearest visible symptom.
One price, agreed first.
Describe what it is doing. If it can be sorted on the phone, it will be.
Licensed plumbing, drainage, pipe relining and roof plumbing across Brisbane and the surrounding councils — Redland, Logan, Moreton Bay and Ipswich. Based in Thorneside.
QBCC licence 15161521
Member, Master Plumbers’ Association of Queensland
ABN 44 526 011 279
