The trip out here runs a short run to the north, close enough that a second visit to finish a job properly is not a reason to rush the first one. What that means in practice is a diagnosis first and a price second, with the work only starting once you have agreed to both.
Work in the 4179 area is quoted on what the job needs, not on how far it is. At roughly 3.5 km north of base that is easy to mean rather than just say.
Older pipework in this part of the world is frequently earthenware and jointed every 600mm or so, and every one of those joints is a way in for roots. That is why a drain that has blocked before is worth a camera rather than another clear.
Relining suits a pipe that is damaged but still holding its shape. A fully collapsed one has nothing to line against and has to be dug up. The camera decides which you have, before either option is priced.
Bathroom renovations go wrong in the plumbing more often than in the tiling, and almost always because of sequence. Wastes set in the wrong place or a floor waste finishing proud of the finished floor are cheap to avoid beforehand and expensive to correct once the screed is down.
More about bathroom renovations →
For anything urgent, call rather than fill in a form. What you can do before anyone arrives is often the most useful part of the conversation, and it costs nothing.
More about emergency plumbing →
Manly is covered by Brisbane City Council. If a blockage or leak turns out to be beyond your connection point it is not your repair, and you should not be quoted for it. Finding out which it is comes first.
Nearby
Completed work
Every photo on this site is work Niles has completed — no stock photography.
How it runs
Nothing is quoted blind. The cause is found before the fix is priced.
Camera footage, photos of the roof, whatever the job produced.
And you are told what caused it, so it does not repeat.
Questions
No. Pricing is based on the job, not the drive. Manly is roughly 3.5 km from base, well inside the area covered day to day.
Broadly, the pipework on your property is yours up to the connection point, and the network beyond it belongs to the water authority for the Brisbane City Council area. A camera inspection is what settles which side of that line a blockage actually sits on.
The phone is answered around the clock. Whether someone can be on site immediately depends on where you are and what is already booked, and you will get a straight answer rather than a maybe.
Small jobs are normal work. A single dripping tap or a running toilet in Manly is a fine reason to call, and it is usually cheaper to deal with than the water it wastes.
Yes. Diagnosis first, then a price, then the work. Nothing gets pulled apart before you have agreed to what it costs, and if the diagnosis changes what is needed you hear about it before anything else happens.
It is common, and it usually has a cause worth finding. Roots through a joint, a cracked section or a belly holding water all produce a drain that clears and then blocks again a few months later. The camera tells you which of those you have.
Describe what it is doing. If it can be sorted on the phone, it will be.
Licensed plumbing, drainage, pipe relining and roof plumbing across Brisbane and the surrounding councils — Redland, Logan, Moreton Bay and Ipswich. Based in Thorneside.
QBCC licence 15161521
Member, Master Plumbers’ Association of Queensland
ABN 44 526 011 279
